Shipping Policy:

 At Dorinda's, we want to ensure that our customers get the freshest product in the best possible condition. Our first priority is that your product arrives in perfect condition. This is why we only send our products via Federal Express whether the recipient is in Alaska or right here in California. 

For Truckee and Tahoe area local residents can arrange for personal pick up by calling 530.562.4737 or emailing chocolates@dorindaschocolates.com to arrange pick up prior to ordering.  Please leave contact # and best time to call.  

Standard Shipping orders are sent via 2nd Day Express, Monday-Wednesday. Rush Shipping orders are sent via Overnight Express, Monday-Thursday. Orders must be placed by 12pm (PST) for same day shipping. 

During the Warm Season (May 1st October 14th): All orders are packed in insulted packages (with ice when necessary.) Orders must be placed by 12pm (PST) for same day shipping. 

To limit transit time orders are NEVER shipped over the weekend so your chocolates won’t sit in an uncontrolled temperature environment. Orders placed and received AFTER 12PM PST will ship the next available ship day. We are only able to ship within the U.S. We are unable to ship to P.O. boxes, APO or FPO addresses. AK & HI  see chart below for additional charges.   

FedEx has permission to leave packages at the recipient address if no one is there to sign for it. Dorinda's Chocolates is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. We suggest shipping to a business location when possible. If you select, "Signature Required for Delivery", your package will not be delivered unless it is signed for. If no one is present, FedEx will make two more attempts before they return the package to us. Dorinda's Chocolates will not refund purchases if the product is damaged or melted after the first delivery attempt or if it is returned to us by FedEx. 

PLEASE DOUBLE CHECK SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER.  Dorinda's Chocolates cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.

Shipping rates are charged per address and calculated using the table below.